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Terms & Conditions

Effective Date: 2/7/2025


Welcome to Lush Advertising. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our services.
1. Use of Services

  • Our services are intended for lawful business purposes only.

  • You agree not to use our services for any fraudulent, misleading, or unlawful activities.

  • We reserve the right to refuse service to anyone at our discretion.

2. Payments & Billing

  • All fees for our services must be paid as agreed upon in the service contract.

  • Failure to make timely payments may result in suspension or termination of services.

  • We do not provide refunds for services rendered, as outlined in our Refund & Cancellation Policy.

3. Third-Party Platforms & Services

  • We may use third-party platforms (e.g., Google Ads, Facebook Ads) for campaign execution.

  • We are not responsible for changes in third-party policies, fees, or performance affecting your marketing campaigns.

  • Any costs associated with third-party services are the client’s responsibility.

4. Client Responsibilities

  • You must provide accurate and up-to-date information necessary for marketing campaigns.

  • You are responsible for following up on leads and maintaining customer relationships.

  • Any delays or lack of participation from the client may impact results, for which we are not liable.

5. Limitation of Liability

  • We do not guarantee specific marketing results and are not responsible for any business losses.

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability shall not exceed the amount paid for the services provided.

6. Copyright & Intellectual Property

  • All marketing materials, graphics, content, and strategies created by Lush Advertising remain our intellectual property unless otherwise agreed upon in writing.

  • Clients are granted a limited, non-exclusive license to use materials developed for their business but may not sell, distribute, or modify them without written permission.

  • Unauthorized use of our intellectual property will result in legal action.

7. Modifications to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time.

  • Continued use of our services after changes constitutes acceptance of the revised terms.

8. Governing Law

  • These Terms & Conditions shall be governed by and interpreted under the laws of United States of America.

  • Any disputes shall be resolved through arbitration or the appropriate courts in Delaware. The Delaware Court of Chancery.

9. Contact Us
For any questions regarding these Terms & Conditions, please contact us.

Disclaimer
Effective Date: [2/7/2025]
Lush Advertising provides marketing services to help businesses enhance their online presence, generate leads, and improve brand awareness. By using our services, you acknowledge and agree to the following disclaimers:
1. No Guaranteed Results
While we use proven marketing strategies, we do not guarantee specific results, such as increased sales, leads, or online engagement. Success depends on various factors, including market conditions, competition, and client participation.
2. Client Responsibility
Our marketing services are designed to drive traffic and generate leads, but the client is responsible for:

  • Following up on leads in a timely and professional manner.

  • Providing high-quality images, videos, and content necessary for campaigns.

  • Delivering excellent customer service to convert leads into customers.

  • Ensuring business operations, products, and services align with marketing efforts.

Failure to meet these responsibilities may impact campaign performance, for which we are not liable.
3. Third-Party Platforms & Services
We may utilize third-party platforms (e.g., social media, search engines, email providers) to execute marketing campaigns. We are not responsible for outages, changes in algorithms, policy updates, or actions taken by these platforms that may affect campaign performance.
4. Compliance with Laws & Regulations
Clients are responsible for ensuring their business practices, advertisements, and promotional materials comply with applicable laws and industry regulations. We do not provide legal advice and recommend consulting a legal professional for compliance matters.
5. No Professional Advice
All content and recommendations provided by our agency are for informational purposes only. We do not offer legal, financial, or business consulting services. Clients should seek professional advice for such matters.
6. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost revenue, missed leads, or reputational harm. Our maximum liability shall not exceed the total fees paid for the services rendered.
7. Changes to This Disclaimer
We reserve the right to update this Disclaimer at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Disclaimer, please contact us.

Refund & Cancellation Policy
Effective Date: [2/7/2025]
At Lush Advertising, we strive to provide high-quality marketing services to our clients. To ensure clarity and fairness, please review our refund and cancellation policy below.
1. Cancellation Policy
Clients may cancel their marketing services at any time; however, cancellations must be submitted at least 7 days before the next billing cycle to avoid being charged for the upcoming period. Cancellations received within this 7-day window will apply to the following billing cycle, and no refunds will be issued for the current cycle.
To cancel your service, please contact us via email at chris@lushads.com with your account details and cancellation request.
2. Refund Policy

  • Non-Refundable Services: Due to the nature of digital marketing and the time invested in campaign development, we do not offer refunds for services already rendered.

  • Monthly Retainer Fees: Payments made for monthly services are non-refundable once the billing cycle has started.

  • Prepaid Packages: If you have purchased a prepaid package, refunds are not available for unused portions unless otherwise specified in your service agreement.

  • Exceptional Circumstances: Refunds may be considered on a case-by-case basis in extraordinary situations, at our sole discretion.

  • Third-Party Platform Costs: We are not responsible for refunding money spent on third-party platforms for advertisements (e.g., Google Ads, Facebook Ads, etc.), as these payments are made directly to the respective platforms.

3. Service Adjustments
If you are unsatisfied with our services, we encourage you to reach out to our team to discuss potential adjustments or improvements before requesting a cancellation.
4. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
For any questions regarding cancellations or refunds, please contact us.
 

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